THE  PERFORMANCE AGENCY

People First: Delivering a customer-focused vision

Customer Care is People Care

CXPRESS: The Xpress train to a Customer Xperience revolution

How do you gear 4000 people, in under 12 months, with the skill, ability and passion to make the digital dream a reality? We got shift done.

Do Better Together: A culture journey

Drive the Story: A Defender-worthy digital experience.

Redefining a 65-year-old culture with an immersive partnership integrating three of our core capabilities — culture, LeaderSHIFT and change.

Transnet needed a talent pipeline that could lead into the future world of work. Naturally, they came to us.

We are delighted to welcome back to our team Jannie Heyneke, a seasoned executive whose homecoming to The Performance Agency closes the...

You cannot change the world by staying quiet about the things that truly matter. Trust is one of life’s non-negotiables. It underpins and...

When it comes to e-learning, starting with the end in mind is priceless, writes Seretha Slabbert Gentles. Nearly every client request for...

In our new world of work, we must adopt a one-size-fits-one approach. Onboarding is one of the most important workplace practices to get...