PRIVACY POLICY

Effective date: 5 April 2019

 

The Performance Agency (“TPA”, “us”, “we”, or “our”) operates the https://www.tpasa.co.za/ website (the “Service”).

This page informs you of The Performance Agency’s policies regarding the collection, use and disclosure of personal data when you use our Service, and your choices associated with that data.

We use your data to provide and improve our Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Definitions

Service

Service refers to the https://www.tpasa.co.za/ website, operated by The Performance Agency.

Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is data collected automatically, either by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies

Cookies are small files that are stored on your device (computer or mobile device).

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”).

Personally identifiable information may include, inter alia:

  • Email address
  • First name and last name
  • Company name
  • Phone number
  • Cookies and Usage Data
Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as:

  • Your computer’s Internet Protocol address (e.g. IP address),
  • Browser type,
  • Browser version,
  • The pages of our Service that you visit,
  • The time and date of your visit,
  • The time spent on those pages,
  • Unique device identifiers and
  • Other diagnostic data.
Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.
Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
Other tracking technologies like beacons, tags and scripts are also used to collect and track information and to improve and analyse our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies that we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

The Performance Agency uses the collected data for various purposes:

  • To market our solutions via our Service
  • To provide customer support
  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to choose to participate in interactive features of our Service
  • To gather analysis or valuable information so we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers that are located outside your province, country orm other jurisdiction, where the data protection laws may differ from those of your jurisdiction.

If you are located outside South Africa and choose to provide information to us, please note that we transfer the data to South Africa and process it there.

Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.

The Performance Agency will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

No transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place, including the security of your data and other personal information.

Disclosure of Data

Legal Requirements

The Performance Agency may disclose your Personal Data in the good faith belief that such action is necessary:

  • To comply with a legal obligation
  • To protect and defend the rights or property of The Performance Agency
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security of Data

The security of your data is important to us, but please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Servicerelated services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via a prominent notice on our Service, prior to the change becoming effective, and we will update the “Effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about The Performance Agency’s Privacy Policy, please contact us on better@tpasa.co.za