Workplace safety is a non-negotiable, no matter which industry you’re in. When it is the backbone of your business, however, it becomes an existential priority far beyond rules and tick boxes.
In high-risk environments, safety must be a 24/7 mindset that not only protects people, it anticipates and mitigates risk before it arises to enable sustainable performance.
This was the challenge brought to us by Mauritius-based Meridian, one of the leading pan-African agri-businesses operating in Malawi, Mozambique, Zambia, and Zimbabwe. With thousands of employees working in complex, high-risk environments, Meridian knew that compliance alone wasn’t enough. They needed a fundamental shift — one that would turn safety from a series of checklists into an organisation-wide operational instinct.
THE PERFORMANCE CHALLENGE
TPA was engaged by Meridian at a time when the stakes couldn’t be higher: Peak season was looming and thousands of employees were depending on a safer workplace.
Despite established safety protocols, Meridian recognised that true safety excellence was not about doubling down on rules and procedures. It required a shift in mindsets, behaviours, and leadership accountability.
Immediate challenges included:
THE ASK
Our first order of business was not to determine what success would look like. We narrowed it down to:
Then we got to work.
THE SOLVE
To drive this shift, Meridian and TPA co-created a high-impact safety programme designed to embed safety not as an obligation, but as a shared responsibility.
What did this look like?
THE IMPACT
Extraordinary short-term results showed a tangible shift in safety culture and employee engagement:
WHAT PEOPLE SAID
LOOKING AHEAD: RAISING THE BAR IN 2025
With Level 2 Safety Maturity within reach, Meridian is committed to taking safety to the next level. The journey continues with:
Continuous learning and reinforcement of safety principles.
Strengthening ownership and accountability at all levels.
Innovating new safety interventions to address emerging risks.
Together, we are building a safer, stronger Meridian — one where safety is not just a requirement, it is a way of life.